Communication Anxiety Management in Islamic Missionary Organizations: A Literature Study on Communication Effectiveness in the Hyperconnectivity Era

Authors

  • Ahmad Sofian Universitas Islam Negeri Sumatra Utara
  • Suhaily Amri Hasibuan Universitas Islam Negeri Sumatra Utara
  • Anang Anas Azhar Universitas Islam Negeri Sumatra Utara
  • Elfi Yanti Ritonga Universitas Islam Negeri Sumatra Utara
  • Muhammad Randicha Hamandia Universitas Islam Negeri Raden Fatah Palembang
  • Zhila Jannati Universitas Islam Negeri Raden Fatah Palembang

Keywords:

Da'wah, Communication Effectiveness, Hyperconnectivity, Communication Anxiety

Abstract

The contemporary world creates challenges for Islamic preachers due to constant global connectivity and the rapid circulation of false information. This study examines how da’wah communicators manage anxiety while delivering religious messages in digital spaces. The research applies a qualitative library method by reviewing scientific journals, theoretical books, and academic publications on communication psychology and digital media published between 2020 and 2026. Content analysis and hermeneutic criticism are used to interpret the data, while Western communication theories are combined with Islamic interpretative perspectives. The findings show that many preachers experience anxiety that is not merely ordinary nervousness, but may develop into serious psychological pressure. This anxiety is shaped by difficult social situations, external expectations, public judgment, and the visual culture of digital media. Therefore, da’wah activists need to transform their organizational practices by integrating psychological strategies and spiritual values. Cognitive restructuring can help reduce stress, while tawakkal and qaulan sadida strengthen sincerity, ethical speech, and emotional stability. This study proposes an integrative framework for managing internal thought and external communication.

References

Alsaigh, R., & Coyne, I. (2021). Doing a hermeneutic phenomenology research underpinned by Gadamer’s philosophy: A framework to facilitate data analysis. International Journal of Qualitative Methods, 20, 1–10. https://doi.org/10.1177/16094069211047820

Bhattacharya, S., Goicoechea, C., Heshmati, S., Carpenter, J. K., & Hofmann, S. G. (2022). Efficacy of cognitive behavioral therapy for anxiety-related disorders: A meta-analysis of recent literature. Current Psychiatry Reports, 25(1), 19–30. https://doi.org/10.1007/s11920-022-01402-8

Cardon, P. W., Okoro, E. A., Priest, R., & Patton, G. (2023). Communication apprehension in the workplace: Focusing on inclusion. Business and Professional Communication Quarterly, 86(1), 6–31. https://doi.org/10.1177/23294906221129599

Cheng, C., & Ying, W. (2023). A meta-analytic review of the associations between dimensions of religious coping and psychological symptoms during the first wave of the COVID-19 pandemic. Frontiers in Psychiatry, 14, 1097598. https://doi.org/10.3389/fpsyt.2023.1097598

Cong, W., & Li, P. (2022). The relationship between EFL learners’ communication apprehension, self-efficacy, and emotional intelligence. Frontiers in Psychology, 13, Article 847383. https://doi.org/10.3389/fpsyg.2022.847383

Dollard, M. F., & Bailey, T. (2021). Building psychosocial safety climate in turbulent times: The case of COVID-19. Journal of Applied Psychology, 106(7), 951–964. https://doi.org/10.1037/apl0000939

Effron, D. A., & Helgason, B. A. (2022). The moral psychology of misinformation: Why we excuse dishonesty in a post-truth world. Current Opinion in Psychology, 47, 101375. https://doi.org/10.1016/j.copsyc.2022.101375

Fauzi, R., Nurhasan, A. M., & Zahrani, S. (2025). Etika komunikasi Islam dalam era post-truth. Misykah: Jurnal Pemikiran dan Studi Islam, 10(2), 8–15. https://jurnal.uibbc.ac.id/index.php/misykah/article/view/4185

Febrian, H. (2024). Visualizing authority: Rise of the religious influencers on Instagram. Social Media + Society, 10(4). https://doi.org/10.1177/20563051241286850

Gallego, A., McHugh, L., Penttonen, M., & Lappalainen, R. (2022). Measuring public speaking anxiety: Self-report, behavioral, and physiological. Behavior Modification, 46(4), 782–798. https://doi.org/10.1177/0145445521994308

Gondal, M. U., Adil, A., Shujjaa, S., & Yousaf, A. (2023). Mediating role of tawakkul between religious orientation and stress among Muslim adults. Mental Health, Religion & Culture, 26(3), 290–304. https://doi.org/10.1080/13674676.2023.2226600

Kaneko, A. (2024). Communication apprehension in the workplace: The role of position and facilitation skills. Business and Professional Communication Quarterly. https://doi.org/10.1177/23294906241295696

Kim, Y. (2021). Building organizational resilience through strategic internal communication and organization–employee relationships. Journal of Applied Communication Research, 49(5), 589–608. https://doi.org/10.1080/00909882.2021.1910856

Li, Y., Zhang, L., & Yan, X. (2022). How does strategic human resource management impact on employee voice behavior and innovation behavior with mediating effect of psychological mechanism. Frontiers in Psychology, 13, Article 920774. https://doi.org/10.3389/fpsyg.2022.920774

Mehralian, G., Yusefi, A. R., Dastyar, N., & Bordbar, S. (2023). Communication competence, self-efficacy, and spiritual intelligence: Evidence from nurses. BMC Nursing, 22(1), Article 99. https://doi.org/10.1186/s12912-023-01262-4

Mehta, A. M., Liu, B. F., Tyquin, E., & Tam, L. (2021). A process view of crisis misinformation: How public relations professionals detect, manage, and evaluate crisis misinformation. Public Relations Review, 47(2), 102040. https://doi.org/10.1016/j.pubrev.2021.102040

Morehouse, J., & Austin, L. L. (2022). The impact of religion in situational crisis communication theory: An examination of religious rhetoric and religiosity. Journal of Media and Religion, 21(2), 105–123. https://doi.org/10.1080/15348423.2022.2059327

Morris, J. (2021). Simulacra in the Age of Social Media: Baudrillard as the Prophet of Fake News. ETC: A Review of General Semantics, 45(4). https://doi.org/10.1177/0196859920977154

Newman, A., Donohue, R., & Eva, N. (2017). Psychological safety: A systematic review of the literature. Human Resource Management Review, 27(3), 521–535. https://doi.org/10.1016/j.hrmr.2017.01.001

Poloski Vokic, N., Peric, J., & Coric, D. S. (2021). Building organizational trust through internal communication. Corporate Communications: An International Journal, 26(1), 70–83. https://doi.org/10.1108/CCIJ-01-2020-0023

Premkumar, P., Heym, N., Brown, D. J., Battersby, S., Sumich, A., Huntington, B., Daly, R., & Zysk, E. (2021). The effectiveness of self-guided virtual-reality exposure therapy for public-speaking anxiety. Frontiers in Psychiatry, 12, 694610. https://doi.org/10.3389/fpsyt.2021.694610

Rahmawaty, A., Rokhman, W., Bawono, A., & Irkhami, N. (2021). Emotional intelligence, spiritual intelligence and employee performance: The mediating role of communication competence. International Journal of Business and Society, 22(2), 586–603. https://doi.org/10.33736/ijbs.3754.2021

Reeves, R., Curran, D., Gleeson, A., & Hanna, D. (2022). A meta-analysis of the efficacy of virtual reality and in vivo exposure therapy as psychological interventions for public speaking anxiety. Behavior Modification, 46(4), 937–965. https://doi.org/10.1177/0145445521991102

Sankofa, N. (2023). Critical method of document analysis. International Journal of Social Research Methodology, 26(6), 745–757. https://doi.org/10.1080/13645579.2022.2113664

Schwalm, F. D., Zandavalli, R. B., Castro Filho, E. D., & Lucchetti, G. (2022). Is there a relationship between spirituality/religiosity and resilience? A systematic review and meta-analysis of observational studies. Journal of Health Psychology, 27(5), 1218–1232. https://doi.org/10.1177/1359105320984537

Strohm, M., Siegesleitner, M., Kunze, A. E., Ehring, T., & Wittekind, C. E. (2021). Imagery rescripting versus cognitive restructuring for social anxiety: Treatment effects and working mechanisms. Clinical Psychology in Europe, 3(3), e5303. https://doi.org/10.32872/cpe.5303

Su, X., Jiang, X., Lin, W., Xu, A., & Zheng, Q. (2022). Organizational innovative climate and employees’ improvisational behavior: The mediating role of psychological safety and the moderating role of creative self-efficacy. SAGE Open, 12(4). https://doi.org/10.1177/21582440221132526

Van Kessel, C., Manriquez, J. D., & Kline, K. (2025). Baudrillard, hyperreality, and the ‘problematic’ of (mis/dis)information in social media. Communication Quarterly, 73(3), 249–271. https://doi.org/10.1080/00933104.2024.2439302

Downloads

Published

2026-06-16

How to Cite

Ahmad Sofian, Suhaily Amri Hasibuan, Anang Anas Azhar, Elfi Yanti Ritonga, Muhammad Randicha Hamandia, & Zhila Jannati. (2026). Communication Anxiety Management in Islamic Missionary Organizations: A Literature Study on Communication Effectiveness in the Hyperconnectivity Era. Jurnal Administrasi Pemerintahan Desa, 7(2), 9. Retrieved from https://villages.pubmedia.id/index.php/villages/article/view/524

Issue

Section

Articles

Most read articles by the same author(s)

Similar Articles

1 2 > >> 

You may also start an advanced similarity search for this article.